The Hartford Senior Agency Underwriter- Personal Lines in United States

Title: Senior Agency Underwriter- Personal LinesLocation: United StatesJob Number: 1800850We are looking for an energetic, dynamic, success driven professional with Personal Lines Underwriting experience to join our team. The selected candidate will have direct accountability for providing our Agents direction on risk appetite, build strong relationships that drive business performance, while maintaining a balanced book profile. The primary goal of this position is to profitably grow a book of business by actively partnering with Agents and working effectively with Product, Pricing and Sales colleagues throughout the organization. This person will plan and budget for the book of business, develop and maintain agency relationships, and execute underwriting decisions. 


Financial Performance            

Evaluate risk characteristics and analyze historic and potential account performance to make sound underwriting decisions

Utilize established practices, procedures and authority level to issue, modify, and renew policies

Make decisions within authority levels and provide detailed assessment and recommendations to manager for risks outside established authority

Build and maintain strong agency relationships

At times serve as a subject matter expert regarding personal lines products, coverages, rating methodology, systems and marketplace


Underwriting Execution                    

Be an expert in the understanding and the application of Agency Underwriting    principles, guidelines and practices.

Understand and communicate underwriting appetite and decisions to our Sales and Agency partners

Partner to develop, evolve and improve business performance with highly partnered agents

Understands underwriting practices and guidelines with a focus on pricing the risk appropriately, risk selection, and mix of business

Understand state regulations and marketplace drivers 

Effectively understand and can communicate underwriting programs to deliver desired business objectives

Ability to drive strong business performance and profitability by region and or state

Expert knowledge of Personal Lines insurance principles, practices, and products


Review and approve new business, endorsements and renewals for assigned agencies as required

Manage book of business to achieve profitability and growth

You are empowered and make great underwriting decisions that serve the company, agent and client needs and you negotiate to win.

Review property inspection reports to identify potential loss hazards

Work with Marketing to develop relationships with assigned agencies

Establish and maintain broker and client contact to enhance relationships. You understand and are passionate about delivering accurate information and an interaction that is personalized, authentic and distinguished. You keep brokers and clients coming back!

Handle Underwriting contacts, develop, strengthen and maintain mutually beneficial relationships with highly partnered Agents seeking underwriting expertise, guidance and exceptions.

Demonstrate active listening, meeting commitments, and building relationships.

Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment.

Perform general underwriting functions including underwriting submission reviews, pricing analysis, and setting of policy terms and conditions up to our agreed authority limits. You understand that we are protecting our client’s most prized possessions and you take great pride in doing so.

Liaise with Claims Department on any specific claim activity.

You consistently innovate and help ensure streamlined processes and a flawless customer journey with a continuous improvement mindset

Share knowledge and best practices with agents, and work with the agents to craft best solutions for their clients

Stay current with respect to major industry issues and developments.

Candidates must be able to work well in a team environment, as well as being able to resolve issues accurately and independently

You have a sense of urgency around resolution, you keep the agent and/or client informed and follows up in a timely manner.


 Qualifications: QUALIFICATIONS

Qualified individuals seeking full time remote work from home will be considered

 Bachelor's degree or equivalent experience with completion of insurance coursework such as API or CPCU preferred Risk Management and insurance, or equivalent combination of education and experience

Minimum 3 years of Personal Lines Underwriting experience

Established ability to adapt to new ideas and situations and manage change concerning procedures, ideas and work environment

Strong influencing and communication skills with demonstrated ability to engage with senior management internally and at Agents level

Knowledge of personal lines insurance products, state regulations, underwriting policies, procedures and best practices.

Technical underwriting knowledge and skills reflective of progression in positions of increasing responsibility

Behaviors at the Hartford

Deliver Outcomes – Demonstrate a bias for speed and execution that serves our shareholders and customers.

Operate as a Team Player – Work together to drive solutions for the good of The Hartford. *Build Strong Partnerships – Demonstrate integrity and build trust with others.

Strive for Excellence – Motivate yourself and others to achieve high standards and continuously improve.  

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression



 Job: Personal Lines UWPrimary LocationUnited StatesOther LocationsScheduleFull-timeJob LevelIndividual ContributorEducation LevelBachelor's Degree (±16 years)Job TypeStandardShiftDay JobEmployee StatusRegularOvertime StatusExemptTravelYes, 10 % of the TimePostingMar 22, 2018, 4:28:20 PMRemote Worker OptionYesThe Hartford is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. The Hartford maintains a drug-free workplace and is committed to building inclusion and leveraging diversity.