The Hartford Operations Support Spec in SAN ANTONIO, Texas

Title: Operations Support Spec

Location: United States-New York-Clinton

Other Locations: United States-Texas-San Antonio, United States-North Carolina-Charlotte

Job Number: 1801107

Operations Support Specialist – Clinton, NY

Hours: Monday – Friday, 8:00 am – 4:30 pm

Do you have amazing customer experiences and tell all your friends about it? That’s the type of feedback we hear from our customers every day! Our dynamic team of professionals help small business owners with their commercial insurance policies, using industry-leading digital applications and technology.


As an Operations Support Specialist, you would responsible for providing support to internal business partners as well as to customers or their insurance agents through a variety of channels. Your job is to make it easy to get things done by providing fast, high quality service experiences.

No insurance experience is required either - we’ll provide you with all the training you need to get started with an assigned mentor, plus you’ll receive ongoing training and support to learn additional skills as you build your career at The Hartford.


  • Provide support for a wide variety of high volume clerical transactions for different segments of the Hartford

  • Identify forward-thinking solutions that resolve both stated and un-stated needs, making it easier to do business with The Hartford

  • Demonstrate a strong ability to multi-task, prioritize and manage daily work activities

  • Effectively communicate to request to both internal and external customers in a timely and professional manner

  • Maintain a high level of performance as measured by traditional and contemporary performance indicators to seek a balance of quality, timeliness, productivity and strong behaviors



  • You are able to confidently handle a variety of requests with a strong attention to detail, exceptional problem solving and critical thinking skills

  • You can effectively communicate while also using computer systems to research and process information, as necessary

  • You have prior customer interaction experience (preferred)

  • You maintain a positive and professional demeanor

  • You have a High School Diploma


At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance with an annual incentive program.


These include:

  • Medical, Dental, Life and Disability Insurance - EFFECTIVE ON DAY ONE!

  • 19 days paid time off in your first full year

  • Tuition reimbursement

  • Paid volunteer opportunities

  • Employee recognition

  • Wellness program

  • And more!

The company is an Equal Employment and Affirmative Action Employer that values diversity in the workplace and inclusive behaviors in our employees. Women and minorities are encouraged to apply.

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Job: Service Ops

Primary LocationUnited States-New York-Clinton

Other LocationsUnited States-Texas-San Antonio, United States-North Carolina-Charlotte


Job LevelEntry Level

Education LevelHigh School Diploma/GED (±11 years)

Job TypeStandard

ShiftDay Job

Employee StatusRegular

Overtime StatusNon-exempt


PostingMay 14, 2018, 9:59:10 PM

Remote Worker OptionNo

The Hartford is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. The Hartford maintains a drug-free workplace and is committed to building inclusion and leveraging diversity.