The Hartford Auto Service Representative - Field Claims - Dallas area - Must have Auto Estimating Experience in San Antonio, Texas
Title: Auto Service Representative - Field Claims - Dallas area - Must have Auto Estimating ExperienceLocation: United States-TexasJob Number: 1800784
Responsible for oversight of accurate and timely completion of assigned damage appraisals and the most economical means of repair or replacement, when necessary, helping establish Total Loss values and handling complaints
Triage and utilize multiple estimating channel options quickly and efficiently
Management of facilities in your assigned territory assuring that training, quality standards and customer service requirements are maintained
Reinspection of repaired vehicles and the assessment of repair costs
Accountabilities include properly assessing the indemnity and expense exposure, providing outstanding customer service, operating within a team environment, and continuous self-development
Also the flexibility to travel when required, to attend meetings and catastrophe dutyQualifications:
An individual with a minimum of two years prior damage estimating experience and Auto claim handling experience. Experience/background working in a prior service industry is a plus
Bachelor degree or equivalent experience
Establishing and maintaining strong relationships with customers, building credibility and gaining trust while operating with integrity at all times
The ideal candidate is self-motivated and able to keep on task with minimal direct supervision
The applicable state's adjuster's license or commitment to obtain a license if required by state
Also the flexibility to travel when required, to attend meetings and catastrophe duty. A Hartford branded company car is provided
Must be willing to live in the Dallas or surrounding areas.
Behaviors at the Hartford:
Deliver Outcomes – Demonstrate a bias for speed and execution that serves our shareholders and customers.
Operate as a Team Player – Work together to drive solutions for the good of The Hartford.
Build Strong Partnerships – Demonstrate integrity and build trust with others.
Strive for Excellence – Motivate yourself and others to achieve high standards and continuously improve.
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Job: P&C ASR Claim HandlingPrimary LocationUnited States-TexasOther LocationsScheduleFull-timeJob LevelIndividual ContributorEducation LevelHigh School Diploma/GED (±11 years)Job TypeStandardShiftDay JobEmployee StatusRegularOvertime StatusNon-exemptTravelYes, 20 % of the TimePostingMar 9, 2018, 8:29:32 AMRemote Worker OptionYesThe Hartford is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. The Hartford maintains a drug-free workplace and is committed to building inclusion and leveraging diversity.