The Hartford Managing Director, Specialty Construction UW & Field Sales – Midwest Region in CHICAGO, Illinois
Title: Managing Director, Specialty Construction UW & Field Sales – Midwest RegionLocation: United States-Illinois-ChicagoOther Locations: United States-Missouri-Creve CoeurJob Number: 1800577 The Managing Director, Construction supports the execution of Middle Market Specialty strategic and operating plans within an assigned geographic region and provides direct management to a team of experienced Construction field underwriters. This role provides sales and underwriting leadership, as well as strategy development and execution, to the MM Specialty Midwest territory. The incumbent is accountable for the financial performance of an assigned territory within the region, including construction loss sensitive and guaranteed cost business. This position reports directly to the Head of Specialty Field Sales overseeing Construction and Marine field underwriting teams. The Managing Director collaborates with multiple regional office leadership teams within the territory to drive profitable business for The Hartford, acting as a liaison with field leadership within other Middle Market business units to ensure clear communication, accountability and messaging to the external marketplace about the Construction strategy and capabilities. The position is charged with contributing to an environment that supports and motivates team members to develop expert technical, sales, underwriting and customer service skills with the goal of increasing the penetration of existing agency relationships and building new relationships within the aligned market.The Managing Director is responsible for managing and expanding a growing team of Construction underwriters. This position reports into the Head of MM Specialty Field Sales & Execution, and is a critical regional field leadership role within Middle Market’s Specialty businesses.Distribution Management & Sales Leadership• Builds strong, distinctive strategic partnerships with key Construction agents, brokers and clients, and supports partner initiatives and strategies.• Responsible for collaborating with Division and Regional Office leadership for agency management of top partners.• Implements segment sales plans by reinforcing and supporting pipelining strategy and monitoring team execution. • Utilizes sales execution and business development strategies to generate robust quality pipelines, maximize client retention and drive new sales and net profitable growth of book.• Coaches and manages team performance to ensure consistent practice of sales excellence discipline.• Maintains keen insight into competitor’s strengths, weaknesses and strategies to leverage for profitable business and increased agency penetration. • Drives brand awareness, and gathers and responds to customer feedbackTalent Management and Development• Directly manages and coaches a team of Construction field underwriters, and provides indirect management support to center underwriting talent and account managers within region.• Drives strong underwriting behaviors and discipline through oversight, quality management and compliance processes.• Partners with the Head of Specialty Field Sales & Execution to develop and execute upon a localized talent strategy.• Responsible for attracting, selecting and developing high caliber, diverse talent from within and/or outside of the organization. Ensures staff continuity for key positions by anticipating and planning for future talent needs. • Effectively manages staff through active performance management, implementation of a meaningful development planning process, and reinforcement of a pay-for-performance compensation philosophy.• Builds a strong team, fostering high levels of engagement, collaboration, open dialogue and involvement in decision making and planning activities. Book Management, Planning and Monitoring Results: • Accountable for financial performance of assigned regional territory.• Develops and implements territorial strategic and operating plans at the direction of the Head of Field Sales & Execution, which leverage agent/broker relationships and position The Hartford to profitably grow within the territory.• Manages individual and book-level risk selection & pricing decisions to profitable underwriting results.• Closely manages plan results and directs implementation of specific actions to address financial shortfalls. • Actively manages the flow and mix of business to ensure that short-term and long-term financial outcomes are optimized.Enterprise Accountability & Underwriting Operations: • Partners with home office leadership and referral support to ensure that underwriting practices and guidelines are understood and adhered to, specifically focusing upon pricing, risk selection, mix of business, flow management and quality analysis. • Utilizes quality management and referral programs to identify opportunities to develop talent to ensure functional and regulatory integrity of the book of business and overall compliance with segment guidelines.• Ensures claims, risk engineering and service operations partnerships are successfully leveraged within the region, recommending changes to process and partnering with key internal business partners as needed to improve offerings.• Utilizes and champions enterprise tools and systems, and understands reporting capabilities in order to monitor success of initiatives. Qualifications: •P&C experience with strong casualty background; Strengths and deep experience desired within Construction loss Sensitive and/or guaranteed cost business•7 years of underwriting, agency/territorial experience and strong preference for previous management/supervisory or informal leadership experiences •BS/BS degree; advanced degree and/or relevant industry designation (e.g.) CPCU, ARM, CRIS, CIC preferred•Solid financial/business acumen skills•Highly regarded for leadership capabilities•Experience with Microsoft computer package; ability to learn/navigate internal computer systems •Ability to travel regularly within an assigned geographic regionBehaviors at the Hartford•Deliver Outcomes – Demonstrate a bias for speed and execution that serves our shareholders and customers.•Operate as a Team Player – Work together to drive solutions for the good of The Hartford.•Build Strong Partnerships – Demonstrate integrity and build trust with others.•Strive for Excellence – Motivate yourself and others to achieve high standards and continuously improve. Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age Job: Underwriting ManagementPrimary LocationUnited States-Illinois-ChicagoOther LocationsUnited States-Missouri-Creve CoeurScheduleFull-timeJob LevelDirectorEducation LevelBachelor's Degree (±16 years)Job TypeStandardShiftDay JobEmployee StatusRegularOvertime StatusExemptTravelYes, 20 % of the TimePostingFeb 15, 2018, 5:27:42 PMRemote Worker OptionNoThe Hartford is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. The Hartford maintains a drug-free workplace and is committed to building inclusion and leveraging diversity.