The Hartford Claims Technician in AURORA, Illinois
Title: Claims TechnicianLocation: United States-Illinois-AuroraJob Number: 1801370The Hartford's Claims Centralized Operations Group is seeking a highly motivated individual to join their team. This role is responsible for providing support to The P&C Claims Organization:
We are looking for individuals with a consistent high level of performance over a career span, as well as, demonstrated efforts and achievement toward self-development.
WHAT ARE THE RESPONSIBILITIES OF THE POSITION? • Assisting multiple lines of business with operations duties • Analysis & resolution of both routine and complicated work requests • Financial transaction processing and regulatory compliance such as assisting Workers’ Compensation with jurisdictional form filings • Meeting & exceeding hard deadlines • Various project work from multiple lines of business • Continuous process improvement • New claim triage and assignment process • May be required to assist Claims Customer Care and Customer Contact Center teams with calls Behaviors at the Hartford • Deliver Outcomes – Drive exceptional performance to move the company forward. • Work As A Team – Collaborate inclusively to achieve the best results. • Build Strong Partnerships – Create lasting value through trusted relationships. • Strive for Excellence – Always look for ways to continuously improve.
The location for this position is Aurora, IL. This position is not remote eligible.
The schedule for this position is Monday - Friday, 8:30am - 5:00pm with occasional overtime.WHAT IS THE COMPENSATION OPPORTUNITY? At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. In addition, you will be eligible to participate in our comprehensive benefits program including Medical, Dental, Life and Disability Insurance, a 401K Plan, an Employee Stock Purchase Plan and more.
Qualifications: WHAT ARE THE QUALIFICATIONS FOR THE POSITION?This position requires a dynamic individual to supplement a high performing team with excellent customer service acumen. The ideal candidate will also have the following qualifications: • Must be consistently successful in their current position • Self-motivated • Excellent analytical aptitude • Exceptional customer service skills • Strong written and verbal communication skills • Excellent phone manner • Active listening skills
• Strong attention to detail• Proven organizational abilities for a fluctuating and multi tasked environment • Demonstrated ability to collaborate and work effectively with others • Ability to work independently when required • Proficient in Microsoft Office applications • Ability to learn complex software applications • Ability to lift boxes up to 35 lbs • High School diploma required. College degree preferredEqual Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/AgeJob: P&C Claim Misc Supt RolesPrimary LocationUnited States-Illinois-AuroraOther LocationsScheduleFull-timeJob LevelEntry LevelEducation LevelAssociate's Degree (±13 years)Job TypeStandardShiftDay JobEmployee StatusRegularOvertime StatusNon-exemptTravelNoPostingMay 16, 2018, 12:43:58 PMRemote Worker OptionNoThe Hartford is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. The Hartford maintains a drug-free workplace and is committed to building inclusion and leveraging diversity.