The Hartford Auto Service Rep Team Leader - Field Claims - Lower NJ/NY area in United States
Title: Auto Service Rep Team Leader - Field Claims - Lower NJ/NY area
Location: United States
Job Number: 1700014
WHAT ARE THE RESPONSIBILITIES OF THE POSITION?
- The Auto Service Representative Team leader will have several direct reports residing in Lower NJ and Lower NY.
- The Team Leader is responsible for providing effective leadership to meet the claim service needs of customers, including clearly communicating Corporate/Claim Department goals and objectives as they relate to the Claims Auto Physical Damage Dept.
- The Claim Team Leader aligns and manages the employees and other resources in order to achieve Total Cost Management, Claim Quality, Policyholder Satisfaction, and Employer of Choice goals.
- Accountabilities also include creating an environment, which supports and motivates associates to develop expert technical and interpersonal skills.
5 years of auto physical damage expertisebr> br>
3 years of automobile claim handling experience is a plusbr> br>
Physical Damage expertise can be from several areas, including damage estimating, shop management, insurance physical damage managementbr> br>
Relevant supervisory or mentoring experience preferredbr> br>
A professional designation (CPCU, AIC, SCLA, or other) or working toward such designation is a plusbr> br>
Strong organizational skills a mustbr> br>
Experience in leading teams of employees and successful performance management track record is desiredbr> br>
Location of position is flexiblebr> br>
Job: P&C ASR Claim Handling