The Hartford Associate Claim Representative - Workers Compensation in PHOENIX, Arizona

Title: Associate Claim Representative - Workers Compensation

Location: United States-Arizona-Phoenix

Other Locations: United States-Nevada-Las Vegas

Job Number: 1603132

Join The Hartford in helping people prepare, protect and prevail!

With over 200 years of expertise, The Hartford (NYSE: HIG) is a leader in property and casualty insurance, group benefits and mutual funds. We offer tremendous career growth, flexibility, benefits, 401k, casual dress code, tuition reimbursement, contemporary work environment and much more!

Workers Compensation – Associate Claims Representative (ACR)

The ACR position is a fast-paced, team-oriented role that provides the opportunity for rapid advancement within the Claim Organization. The ideal candidate is someone who has outstanding communication ability and a desire to work in a field where you can make a dramatic impact on the lives of our customers during their time of need.

Responsibilities:

  • Establish and maintain strong relationships with customers, build credibility and gain trust while operating with integrity at all times
  • Responsible for the investigation and file management of claims as well as assisting other claim professionals and our policy holders with multiple facets of the claims process
  • Serve as “the face of The Hartford” as we deliver on the insurance promise and make a difference in our customers’ lives
  • Achieve targeted performance goals to manage costs and support The Hartford’s industry-leading operational claims standards
  • Aggressively expand technical acumen to facilitate career advancement to high level positions within Claims upon paid training program completion


Qualifications:

  • A passion for customer service
  • Demonstrated ability to effectively and persuasively communicate to a variety of customers
  • Comfort in making decisions after seeking out information (if you are looking for a processing type role, the ACR job is not for you)
  • Desire to advance your career and the willingness to do what it takes to achieve your goals
  • Willingness to learn, lead, be led, support your teammates, have fun and work hard in our Workers’ Compensation Department.
  • Bachelor’s Degree preferred

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression

Job: P&C Claim Misc Supt Roles