The Hartford Response Side Subro Handler in LAKE MARY, Florida

Title: Response Side Subro Handler

Location: United States-Florida-Lake Mary

Job Number: 1700353

The Hartford's Central Recovery Operations Team is seeking a highly motivated individual to join their team as a Subrogation Claim Handler.


Successful incumbents are responsible for the following:

  • Achieving prompt and proper disposition of Auto subrogation claims against The Hartford.
  • Accurately assess a third party carrier’s position on damages and liability
  • Establish negotiation and disposition strategies in order to achieve appropriate and cost effective claim outcomes
  • Aggressively achieve a fair and equitable disposition of all damage disputes
  • Planning, recommending and advocating The Hartford’s position on damages and liability
  • Negotiate skillfully in challenging situations with other insurance carriers
  • Work collaboratively with the 3PD team & Hyperquest to ensure all supporting subrogation documents have been received and reviewed
  • Review arbitration outcomes and work collaboratively with the Arbitration Center of Excellence to develop negotiation strategies
  • Operating within a team environment with a focus on delivering positive claim outcomes



Qualified candidates will have the following requirements:

  • College degree is preferred or equivalent experience.
  • Basic understanding of auto adjusting principles
  • Auto subrogation claim handling experience preferred
  • Strong negotiation and investigative skills
  • Must have the ability to perform in a high volume work environment and a proven high level of performance and achievement
  • Must possess strong verbal and written communication skills, strong computer/automation skills and strong customer service skills
  • Critical thinking skills are required to gather information, apply sound reasoning, draw appropriate conclusions and make sound decisions.

Behaviors at the Hartford

• Deliver Outcomes – Demonstrate a bias for speed and execution that serves our shareholders and customers.
• Operate as a Team Player – Work together to drive solutions for the good of The Hartford.
• Build Strong Partnerships – Demonstrate integrity and build trust with others.
• Strive for Excellence – Motivate yourself and others to achieve high standards and continuously improve.

The Hartford is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. The Hartford maintains a drug-free workplace and is committed to building inclusion and leveraging diversity.

Job: P&C Claim Subrogation