The Hartford Long Term Disability Team Leader Lake Mary, FL in LAKE MARY, Florida

Title: Long Term Disability Team Leader Lake Mary, FL

Location: United States-Florida-Lake Mary

Job Number: 1700012

WHAT ARE THE RESPONSIBILITIES?

This position will supervise a team of Long Term Disability Analysts. They will provide technical and/or systems training and develop and maintain a staff capable of achieving unit objectives. They will also perform Human Resource Management activities consistent with corporate personnel policies including performance appraisals, salary administration, career development, and productivity measurement including standards of performance and methods of monitoring and reporting. Additionally, they will conduct monthly one-on-one meetings with staff utilizing Monthly Performance Results (MPR), provide team status reports to management and participate in office projects and business improvement initiatives.



Qualifications:

WHAT ARE THE QUALIFICATIONS?

  • Preferred but not required: College degree with 2 yrs. experience in a supervisory position
  • Thorough knowledge of disability claims preferred
  • Effectively provides supervision, motivation, coaching, training, and counseling of Analysts
  • Must possess the ability to communicate complex information in a mentoring/training situation
  • Monitors daily activities of Analysts to ensure desired productivity and customer service goals are met
  • Assigns, distributes and coordinates work of the team with other teams in the area ensuring consistent, efficient and timely delivery of internal/external service
  • Participates with team by making recommendations on staff performance assessment and development
  • Recognize and analyze reasons for trends and recommend solutions
  • Develops and uses work management tools to facilitate efficient processes

ENTERPRISE BEHAVIORS

  • Deliver Outcomes
  • Operate as a Team Player
  • Build Strong Partnerships
  • Strive for Excellence

ENTERPRISE CAPABILITIES

  • Process Excellence
  • Result Accountability
  • Coaching & Feedback
  • Decision Effectiveness

WHAT ELSE CAN YOU TELL ME?

This position will be physically located in the Lake Mary, Florida office.


Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression
Job: Management