The Hartford Inside Auto Service Rep - Florida/Georgia/North Carolina/South Carolina in Georgia

Title: Inside Auto Service Rep - Florida/Georgia/North Carolina/South Carolina

Location: United States-Florida

Other Locations: United States-North Carolina, United States-South Carolina, United States-Georgia

Job Number: 1701620

  • The successful Inside Auto Service Representative will be responsible for doing desk reviews of repaired vehicles and working with direct repair shops/body shops to complete high quality estimates
  • Determine and accurately evaluate total losses
  • Provide both internal and external customer the highest level of service with each interaction
  • Flexibility to travel when required, to attend meetings, CRSP Re-inspection, and catastrophe duty
  • Must be located in Florida, Georgia, North Carolina or South Carolina

Qualifications:

  • Minimum 5 years auto damage estimating is preferred. ICAR a plus
  • Proficient in Mitchell, CCC and Audatex - must be well versed in at least one
  • Thinks critically and shares knowledge
  • Maintains good organizational and multi-tasking skills
  • Demonstrates effective communication and negotiation skills. Experience in negotiating with DRP/other body shops preferred
  • Displays excellent customer service skills at all times
  • Flexibility to travel when required to attend meetings and catastrophe duty

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