The Hartford Ability Specialist - Premium Waiver in BLOOMINGTON, Minnesota

Title: Ability Specialist - Premium Waiver

Location: United States-Minnesota-Bloomington

Other Locations: United States-California-Rancho Cordova, United States-Florida-Lake Mary, United States-Georgia-Alpharetta, United States-Connecticut-Windsor

Job Number: 1700809

As a Premium Waiver Ability Specialist, you will:

Communicate with clients, physicians and employers to gather information and explain the benefits available under the policy as well as what they can expect during the claim process. They partner with claim peers and our Medical Case Managers to analyze complex medical information to evaluate their ability for work.


  • Evaluate the facts in the context of the insurance contract to make coverage decisions and manage ongoing cases
  • Perform detailed analysis and documentation of the various forms of claim data to direct outcome driven claim strategies.
  • Assist other examiners during unusual peaks.
  • Identify, analyze and communicate trends.
  • Maintain high level customer focus and provide service deliverables on time
  • Participate in projects and initiatives as dictated by business need


  • Bachelor's degree strongly preferred or equivalent work experience required
  • 1 years of disability claim handling experience
  • Analytical and problem solving skills
  • Strong quantitative skills
  • Excellent verbal and written communication skills
  • Exercises sound judgment
  • Takes a proactive approach customer to service
  • Eagerness to learn and grow professionally
  • Attention to detail and a commitment to excellence

Behaviors at the Hartford

  • Deliver Outcomes – Demonstrate a bias for speed and execution that serves our shareholders and customers.
  • Operate as a Team Player – Work together to drive solutions for the good of The Hartford.
  • Build Strong Partnerships – Demonstrate integrity and build trust with others.
  • Strive for Excellence – Motivate yourself and others to achieve high standards and continuously improve.

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression

Job: Disability Claims