The Hartford Manager, Claims Practices - Professional and Management Liability - Maxum in ALPHARETTA, Georgia

Title: Manager, Claims Practices - Professional and Management Liability - Maxum

Location: United States-Georgia-Alpharetta

Job Number: 1702335

  • Manage Professional and Management Liability assigned case load within authority given.

  • Effectively communicate with claimants, insured's, and attorney’s (both defense and plaintiff).

  • Maintain diary on all files to ensure cases are being handled accordingly and moving towards appropriate resolution.

  • Make initial contact with insured's and begin appropriate investigation within 24 hours of case assignment.

  • Approve all expense payments within 72 hrs of receipt.

  • Approve all loss payments and/or releases within 24 hrs of receipt.

  • Review reserves and make recommendations when necessary. Reserves should be evaluated every time the file is reviewed.

  • Handle assigned claims/claim files through disposition.

  • Assist finance with deductible recoveries and claim data integrity

  • Ability to monitor trends and suggest changes where necessary (both in the claims environment and with the IT systems).

  • Ability to thoroughly investigate claims and bring them to a proper resolution (whether it’s a denial, to trial or settlement).

  • Develop and maintain strong business relationship with outside vendors and insureds. This allows resolution of any issue fairly and quickly.

  • Ability to identify, evaluate and solve problems in the assessment of a claim to bring it to the appropriate resolution.

  • Able to assist finance department in collection of deductibles with limited use of collection agencies.


  • Min of 3 years of Professional and Management Liability Claims experience

  • Four year college degree preferred or equivalent training

  • Effective communication skills – oral, written and listening

  • Ability to represent Company internally and externally

*Position may be filled at a different level, depending on experience*

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression

Job: P&C Claim Management